User Experience Process
I thought that medical illustration was the perfect marriage of art and science. Then I discovered User Experience Design. Define Problem. Hypothesize solutions. Build. Test. Repeat. I follow this rough approximation of the scientific method both as a continuous loop within each phase of a project and a broad frame work for each project. Below are some deliverable samples from various projects that I've worked on.
Defining the problem
Small business leaders intuitively know their problem areas, but helping them articulate those problems and see them in a graphical representation can lead to very fruitful feedback at the strategic stage. Which deliverable depends on the project and the client.
Personas | Who are the users?
Mental Models | What are their thoughts and feelings? How are we going to attempt to meet their needs?
A deliverable that communicates users' or audience members' actions, thoughts, and feelings throughout a process and corresponding features or offerings that attempt to complement those experiences.
Journey Maps | Putting ourselves in their shoes, how are we meeting their needs?
Requirements Specification
These deliverables are mainly for communication amongst the development team. They can be used in a participatory design context, but many of these items are a means of critical thinking about the problems and proposed solutions identified in the previous section.
File Structure Diagrams
Mood Boards
Build. Test. Iterate
Wireframes
Asset Creation